Shipping Information

australian orders

Due to extended COVID-19 restrictions and high parcel volumes, customers may experience delivery delays. Our delivery partner Australia Post is working hard to ensure you receive your items as quickly as possible.

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We often get orders out same day, however, goods are usually dispatched within 48 hours of order receipt. Free shipping on all orders over total cost* of $60 within Australia. For Australian standard shipping, please allow 5-10 business days for delivery.

Orders below $60 are shipped within Australia at a flat standard shipping rate of $10.

Express Post services are available and are charged accordingly at checkout. Please note, Australian Express Post orders must be received by 12pm (Australian Daylight Saving Time) to ensure same day shipment via the Australia Post Express Post Network. To see if your postcode qualifies for next day delivery visit auspost.com.au/parcels-mail/delivery-areas

All orders for Australian delivery are shipped using Australia Post at customer's choice of either standard shipping or Express Post.

Yes, we ship to PO Boxes.

signature is no longer required

To minimise the risk of contracting or spreading coronavirus, all parcels - be it at a Post Office or at a residence - will no longer require a signature for delivery or collection. Someone will need to be present at the residence for this to occur otherwise standard delivery procedures apply. In all cases, whether a driver or postie delivers to the door or a customer goes in to their local Post Office to collect a parcel, an Australia Post staff member will ask and record the customer’s name and acknowledge delivery in our system.

The customer will still need to be present for this to occur, but contact will be minimised by either leaving the parcel at the door until the driver or postie has left the premises or left for the customer to pick up on the counter. See Auspost updates here.

 

free shipping

Free shipping on all orders over total cost* of $60 within Australia ONLY.

international orders

We are currently shipping internationally. However, overseas restrictions and disruptions are affecting most services resulting in longer than usual delivery times. We appreciate your patience.

You can obtain delivery estimates by viewing Australia Posts international destination guide.

Also, please be aware that for international orders some countries may apply additional charges in the form of duties and/or taxes on imported items. Specific details of these additional costs are unknown at this time, as they are enforced by the receiving country and are charged in local currency.

Such charges are the responsibility of the purchaser/recipient of goods. b.box does not cover this cost so please consider prior to making online purchases. You can find out more about international stockists & distributors here.

*Total cost: Total amount on order before shipping fee is added and after any promotional discount code applied.