Shipping Information

australian orders


We often get orders out same day, however, goods are usually dispatched within 72 hours of order receipt. Free shipping on all orders over total cost* of $60 within Australia. For Australian standard shipping, please allow 5-10 business days for delivery. This does not include weekends and public holidays.


Orders below $60 are shipped within Australia at a flat standard shipping rate of $10.


Express Post services are available at the consumers direction and are charged accordingly at checkout. Express Post is calculated based on weight. Please note, Australian Express Post orders are shipped the day following placement of your order via the Australia Post Express Post Network - however it may take Australia Post 2 - 4  business days to deliver to you. Express Post remains our fastest postal service, but the Australia Post next-business-day guarantee is currently suspended. Please refer to Australia Post Domestic Delivery Estimates for more information specific to your state or territory.


All orders for Australian delivery are shipped using Australia Post at the customer's choice of either standard shipping or Express Post.


Yes, we ship to PO Boxes.

Once your order is dispatched, you’ll receive a shipment confirmation email including a tracking number specific to your order.

Please note: In times of high demand (Promotions, Public Holidays, or the day following Public Holidays), dispatch schedules may vary and extend. Deliveries could also be impacted by circumstances outside our control, including but not limited to restricted delivery options to remote locations, adverse weather conditions, or unforeseen postal disturbances. will not be held responsible for delays in delivery due to these unforeseen circumstances.

signature on delivery


In line with a greater understanding of the current COVID-19 risks and after careful consideration, we’re resuming our usual Signature on Delivery approach from Monday 10 October 2022.


If Signature on Delivery is requested by the sender, customers will be asked to sign a team member’s scanner to confirm that their item has been delivered, or collected from a Post Office. If customers would prefer not to sign or are unwell, they can let our team member know they would like a contactless delivery option when they receive their item. After a careful safety risk assessment, we're comfortable that resuming our usual Signature on Delivery approach will not present unnecessary risk to our customers or team members.


If the sender hasn't requested a signature, the postie will check for a safe place to leave your item. If a safe place can't be found, they'll take it to the Post Office for collection. Read more.


digital parcel collection notification


From June 2023, parcel receivers who have registered with Australia Post's MyPost, will get a digital collection notification if they aren’t home when their parcel arrives. AusPost will no longer leave them a card.  


AusPost's digital notifications have more accurate and useful information than a card, and customers can choose to receive them by email, SMS or through the AusPost app. They are sent once the parcel is ready for collection at the nearest Post Office. Read more about what you need to do here.



free shipping


Free shipping on all orders over total cost* of $60 within Australia ONLY. Please note: When applying a free shipping discount code, it cannot be combined with other discount codes or promotional offers that require a code at checkout. Additionally, the free shipping offer is exclusively valid for deliveries within Australia. ONLY.


international orders


We are currently shipping internationally. All prices are in Australian Dollars (AUD). International Standard is calculated based on weight.  Please be aware that for international orders some countries may apply additional charges in the form of duties and/or taxes on imported items. Specific details of these additional costs are unknown at this time, as they are enforced by the receiving country and are charged in local currency.

Such charges are the responsibility of the purchaser/recipient of goods. does not cover this cost so please consider prior to making online purchases. You can find out more about international stockists & distributors here.

*Total cost: Total amount on order before shipping fee is added and after any promotional discount code applied.