We’ve had a super busy start to the year and may experience a slight delay with order dispatch, but rest assured, our team are working on getting your order out the door as soon as possible.

If you have any order enquiries, please contact our customer service team customerservice@bbox.com.au

The holiday season is well and truly here and we’re looking forward to a break! just letting you know that the b.box warehouse will be closed over the holiday season. You can still place orders during this time but please be mindful that…

- Orders placed up until 21 December 2020 will be processed and shipped prior to warehouse closure.

- Orders placed on or after 22 December 2020 will be processed and shipped upon our return on 11 January 2020.

For urgent enquiries, you can reach out to us customerservic@bbox.com.au and we will do our best to get back to you as soon as possible.

Due to the increased volume of orders at this time of year, and delays experienced by Australia Post, we recommend placing your holiday orders as soon as possible. We cannot guarantee pre-Christmas delivery however for best chance, suggest ordering by 4 December 2020. We thank you for your patience and understanding

VICTORIA - Friday, 23 October is Thank you Day (public holiday) in Victoria. Please note, all orders placed over the long weekend will be processed and shipped as soon as possible on Monday 26 October. We apologise for any delays. Thank you for your patience.

Auspost is experiencing technical issues that are intermittently impacting some of their systems including e-Parcel. While we are still picking and packing your orders, we do anticipate that the issue may affect the shipping of your orders. Thank you for your understanding and patience during this time.

b.box is based in Victoria, therefore we are currently subject to Stage 4 restrictions. Our warehouse is operating as usual – picking and packing your orders at full capacity. We do anticipate however, that due to the latest restrictions there may be delays with postage. We appreciate your patience. READ MORE

Please note, any international orders placed on or before 26 April 2020 have been honored and dispatched, however these are likely to be delayed so please be patient. You can refer to the Australia Post website for updates on international delivery information. READ MORE